unable to activate though i followed the process

[prachi]

Hello Nitro Support team,

I am facing issues to activate the nitro 13. I am following all the activation procedure as per your guide ;still it is showing some error.Can you plz access my screen and activate the same?

Here i am pasting the screen shots of the issues /errors.

 

[Leslie V]

Hello Prachi,

Thank you for your message - I can help you out.

Can you please let me know what error message you're getting? A screenshot will be very helpful.

I look forward to hearing back from you.