David Balaban Posted February 1, 2021 Report Share Posted February 1, 2021 (edited) Hello I deactivated my serial number: 234************** from my old computer. Nitro wont let me activate on my new as its saying I can't deactivate 0 activations with 2 activations remaining. Please reset so I can use ASAP. Thanks David Balaban Edited February 1, 2021 by Reymund G. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted February 1, 2021 Official Nitronaut Report Share Posted February 1, 2021 Hi @David Balaban Thank you for reaching out to us through our Community Forums! Please be aware that your serial number is a version 12 license and it will only work on a Nitro Pro 12 installation. Please check the version of Nitro Pro installed on your computer, this can be located under the Help tab > About Nitro Pro. If you see that you are running a different version, please uninstall then install Nitro Pro 12 by downloading the installer from the following location: https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link. Once Nitro Pro 12 is installed, you should be able to activate it using your version 12 serial number. Kind regards, Link to comment Share on other sites More sharing options...
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