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Activation on new computer

Flavio Alberici

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Flavio Alberici


I'm having a little difficulty activating an account on a new computer.

I have deactivated an account on a old computer and get an error message when activating on the new computer 

(-23: error - License number already used)

Some support would be greatly appreciated!


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Reymund Oyong

Hi @Flavio Alberici,

Thank you for reaching out to us through our Community Forums!

An adjustment has been made on your Nitro Pro license. Please try to activate again and it should be working now. 

Kind regards,

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