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I can't reinstall Nitro on new PC

Andres Basilio

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Andres Basilio

Dear Support,

I have a new PC and uninstalled nitro from the old one, and if I see my license status this is what's it is showing.

Serial Number 23xxxxxxxxxxxx31
Version 12
Status active
Number of Activations 0
Number of Activations Allowed 2


I have installed Nitro12 on the new PC bust there is an error when activation the license.


The message appear is : 23 Error - License already used


Thanks for help


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