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Unauthorized changes blocked

Jordan Becker

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Jordan Becker

Since the latest Windows 10 update, when I open a document, I've been getting a notification that "Controlled Folder Access blocked C:windows\NLSSrv32.exe from making changes to memory."  I am getting this, despite the fact that I have whitelisted both that file and the Nitro Pro 12 program.  

It doesn't seem to be affecting my use of the program (the apparently unfixable Error 401 is much more troubling), but is annoying to get every time I open a document.

https://www.dropbox.com/s/83rl7r4tivz1tko/Screenshot 2021-02-03 14.30.18.png?dl=0



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  • 2 weeks later...
  • Official Nitronaut
Allain Umailin

Hello @Jordan Becker,

Thank you for reaching out to us through our Community Forums!

Could you please share us the last Windows Update that might have caused this behavior?

Once we have this information, we can Google it to see if other users are also experiencing similar issue.

With regard to Error 401, this is still being investigated by our product team.

Thank you very much in advance and I am looking forward to hearing back from you.

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