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Can't view documents on Nitro Pro


Stephanie Lai
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Stephanie Lai

Hi, I can't view documents on Nitro Pro. 

When I open my PDF using Nitro, the icon will appear on my taskbar, but I can't get onto the application. 

When I hover my cursor over the icon on my taskbar, it shows a white screen. 

I tried downloading the latest version of Nitro Pro on the website and restarted my laptop a few times, but no results.

I also read to press Window + left/right arrows, but it doesn't work..

Please help! 

 

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  • Official Nitronaut

Hello Stephanie,

Thanks for reaching out to us!

Please try to hold down the “Shift” key while right-clicking the program in the taskbar, then select “Move“. Use the arrow keys to move the window into view.

I hope that helps!

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