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Protect-Sign document issue


Martin Katsarski
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Martin Katsarski

Hi All,

I am having this issue with Nitro Pro. I create a new signature and I use it quite well for around a month, but then whenever I sign a document I only see the pen without displaying my [first][last] name  on it. 

Does anyone else have this issue?

 

Best Regards,

Martin

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  • Official Nitronaut

Hello Martin,

It is likely that box was just redrew too small. The signature is so small that is is sitting behind the icon. The size is then remembered.

Can you please apply it again, but this time, after selecting the signature, please make sure to click and drag out the area they want it to appear in.

I hope this helps. Please let me know how you go.

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