Jo Langmoen Posted February 12, 2021 Report Share Posted February 12, 2021 I crashed my PC where I had an old version of Nitro Pro. When trying to transfer the license to my new PC the deactivation functions, however, there is no activation process... Jo Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 12, 2021 Official Nitronaut Report Share Posted February 12, 2021 Hello @Jo Langmoen, Thank you for reaching out to us through our Community Forums! Before continuing, please be aware that Nitro Pro 11 or older are already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy . With that, support for the discontinued versions are no longer available. If you are interested in upgrading your license to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter your Nitro Pro 9 serial number: https://www.gonitro.com/pro/upgrade You may also want to purchase Nitro VIP Access (formerly Software Assurance) that entitles users to free upgrades for the next release of Nitro Pro and Premium Support for one year after the purchase date. (Premium Support is prioritized ticket support with our Technical Support staff/Nitro Customer Success and Service Team for one year after the purchase date). You should then receive an email confirmation with a new serial number to activate Nitro Pro 13 and to know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here: https://www.gonitro.com/nps/security/updates Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Jo Langmoen Posted February 12, 2021 Author Report Share Posted February 12, 2021 Thanks for your kind and thorough answer. Now, for the time being I would like to continue with version 9, - even if support will no longer be available. Would that be possible? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 12, 2021 Official Nitronaut Report Share Posted February 12, 2021 Hello @Jo Langmoen, Our sincere apologies and as much as we would like to, we no longer have the installers for Nitro Pro 9 in our archive due to the security risks associated in the above Security page. With this, we highly recommend upgrading it to version 13 with a discounted rate. I hope this helps and our sincere apologies. Link to comment Share on other sites More sharing options...
Jo Langmoen Posted February 12, 2021 Author Report Share Posted February 12, 2021 Done. Thank you. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now