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Pages blank when opened using 13.24 build

Matt Clarke

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Good afternoon,

I'm facing this issue with multiple documents that display correctly in Adobe Reader but Nitro 13 has blank pages.

Nitro Pro

They were created in Microsoft Word and CutePDF 3.6 was used.



Edited by Matt Clarke
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Allain Umailin

Hello @Matt Clarke,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 13.24?

Lastly, a copy of the affected file so we can perform some tests on our end.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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