Migaki Yamada Posted February 16, 2021 Report Share Posted February 16, 2021 Hello, We are using Nitro Pro ver13 on a PC managed by our department. It used to be activated, but one day it was suddenly deactivated. So we tried to reactivate, but we got an error and couldn't proceed. Please take action so that we can reactivate. Thanks, Migaki YAMADA Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 16, 2021 Official Nitronaut Report Share Posted February 16, 2021 Hello Migaki, Thanks for reaching out to us through our Community Forums! First, please update to the latest version 13 build: https://www.gonitro.com/nps/product-details/downloads I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
Migaki Yamada Posted February 17, 2021 Author Report Share Posted February 17, 2021 Hello Leslie, After installing the latest version, we were able to activate successfully. Thank you. Link to comment Share on other sites More sharing options...
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