Migrating Nitro Pro 12 licenses from old PC's to new laptops

[Josh Farr]

The company I work for is migrating some Nitro Pro 12 licenses from desktop machines to new laptops.  Can you help us with the process?

[Leslie V]

Hello Josh,

Thanks for reaching out to us!

If you would like to move your license to a new computer, or plan on reformatting your computer, I suggest you deactivate first by click on:
Help tab > About Nitro Pro > Activate > Deactivate

This will allow you to reactivate on another computer.

If you are having problems doing so, please send me your serial number so I can check.

Cheers!

[Josh Farr]

Thank you for the reply!  I'm sorry it has been so long for me to get back with you.  I tried that on two machines with their own SN's, but received a message: Invalid license number.

On the Deactivation page, I clicked the Advanced button.  The Installation ID box and the Computer ID box were populated with strings of numbers.  In the Status box it said "Registered".  Filechck Version is 7.4.1

Should I email the licenses or should I paste it in this box?

[Leslie V]

Hello Josh,

Please send me your serial number so I can check. You can send me a direct message as well.

Thanks!