Ryan Gannon Posted February 17, 2021 Report Share Posted February 17, 2021 Hello. Hoping someone has a suggestion. Just purchased Nitro Pro 13. Repeated attempts to download/install fail. "Something is blocking Nitro from proceeding. The following files are in use. You'll have to close these applications before the installation can proceed. Click CONTINUE to close them and continue - Brother Control Center (BrCtrlCntr.exe)" Have closed all applications; no change. Have restarted computer; no change. Tried 6 times; same result. Windows 10. Anyone have a suggestion? Thank you. Ryan Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 18, 2021 Official Nitronaut Report Share Posted February 18, 2021 Hello Ryan, Thanks for reaching out to us! Please try the solution discussed on this page: https://kb.gonitro.com/knowledgebase#/search/brother/000003797 I hope that helps! Link to comment Share on other sites More sharing options...
Ryan Gannon Posted February 18, 2021 Author Report Share Posted February 18, 2021 Thank you. Link to comment Share on other sites More sharing options...
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