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Blurred screen

Ian Woodman

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My colleague has Nitro Pro V13 and is very sharp on her screen. I have just purchased V13 and my interface is blurred, like it's an online version. Can this be changed?

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  • Official Nitronaut

Hello @Ian Woodman

Thanks for reaching out to us!

You might be on an older build of Nitro or it might need to be repaired. 

Please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.

NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. 

Please see this link for backing up custom stamps/signatures: https://kb.gonitro.com/knowledgebase#/search/stamps/000004307

When your system is back up, close all of your open applications and install Nitro Pro from the page I have provided below:

I hope this helps! Please let me know how that goes.


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