marcel risti Posted February 19, 2021 Report Share Posted February 19, 2021 I try to convert pdf files to word or excel and I get the same error every time: file conversion has failed due to invalid content that could not be read. I reinstalled the product but the error persists. that's why I bought the product for file conversion. what else can I do for them? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 19, 2021 Official Nitronaut Report Share Posted February 19, 2021 Hello @marcel risti Thanks for your message - I'm happy to assist you. So that we can troubleshoot the problem, please provide me with the following: - The file you are working on - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screen shot of what you are seeing or any error message you are receiving I look forward to your response. Link to comment Share on other sites More sharing options...
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