NO "Request Signature" Button

[Kyle McMahon]

I don't see nor can I find the "request Signature" Button / feature after upgrading from Nitro pro 12 to Nitro Pro 13. Can I still access nitro sign from the Nitro Pro App?

[Allain Umailin]

Hello @Kyle McMahon,

Thank you for reaching out to us through our Community Forums!

To further assist you, please go to the following registry path and set the value from 0 to 1. I have outlined the steps below for your convenience:

1. After installing Nitro Pro 13, please close the application. 
2. Open Windows Registry then navigate to this path: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\13\settings

3. Look for CloudEnabled then double click on it. Change the value from 0 to 1 then click Ok. 
4. Refresh the Windows Registry by pressing F5 on your keyboard. 
5. Open Nitro Pro then check if you now see the Request Signature. 

Thank you for choosing Nitro and I hope this helps.

[Kyle McMahon]

This has fixed the problem! Thank you!