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Cant Find Installation Serial Number


Brandon Lawler

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Brandon Lawler

Good Afternoon,

I am attempting to find the Serial number used for installation on a machine, as to move the installation to another machine. I have tried going through the register keys on windows and the about section of Nitro although I am just getting the first 3 digits and then X's following. Could someone please help me migrate this installation and activation across? 

Thankyou :)

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  • Official Nitronaut

Hello Brandon,

Thanks for contacting Nitro!

Unfortunately I was not able to find your account records.
If you purchased Nitro Pro from our website, please provide us with the following information so we can look up your account.

1. First and last name of purchaser 
2. Email address used purchase Nitro (I was unable to find anything using the email address you are using now)
3. Order reference number (I suggest you search through your email for 'Cleverbridge', our online merchant)

If you did not purchase Nitro from our website, and have the CD, your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code.
(Please keep in mind that if you purchase Nitro from a re-seller we will not have the information on our systems)

Looking forward to hearing back from you.

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  • Official Nitronaut

Hello @Enrique Del Villar

Unfortunately, I cannot locate the serial number using the email you provided.

Please send the following information so I can search for it:

1. First and last name of purchaser 
2. Email address used purchase Nitro (I was unable to find anything using the email address you are using now)
3. Order reference number (I suggest you search through your email for 'Cleverbridge', our online merchant)

Cheers!

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