Jump to content

Printing problems


Rinaldo Troiani
 Share

Recommended Posts

Rinaldo Troiani

Using NITRO pro 13.26  it is not possible to use printers, especially a plotter, by program.

Although network printers are displayed in the printer list, it is not possible to access the printer properties panel.

Link to comment
Share on other sites

  • Official Nitronaut

Hello Rinaldo,

Thanks for your message - I'm happy to assist you.

So that we can troubleshoot the problem, please provide me with the following:

  • - The specific brand and model of the printer
  • - What type of printer drivers are you using?
  • - Did the printers work in an older build of Nitro?

I look forward to your response.

Link to comment
Share on other sites

  • Official Nitronaut

Hello Rinaldo,

Looks like this printer is using old printer drivers that are not supported by Nitro.

If possible and available, please use Post Script or PCL drivers instead. These are the printer drivers that Nitro supports.

Please let me know if you have other questions.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.