Jeffrey Baker Posted February 24, 2021 Report Share Posted February 24, 2021 I had to reinstall Nitro due to a crash and now I can't get my Digital Signatures to work. I have regenerated the PFK keys with its private key and even contacted the certificate company for assistance. They walked me through step by step to generate a new private key PFK from them to assure it was correct. Nitro imports the PFK just fine and looks good until signing the document, in which it errors "The selected profile is missing its private key and cannot be used to sign this document. Pleas advise. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 25, 2021 Official Nitronaut Report Share Posted February 25, 2021 Hello @Jeffrey Baker, Thank you for reaching out to us through our Community Forums! To further assist you, what build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. 12.0.0.112) or you can go to Control Panel > Programs and Features. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
karl white Posted October 19, 2021 Report Share Posted October 19, 2021 did you get sorted? Link to comment Share on other sites More sharing options...
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