Edwin Tanusaputra Posted March 1, 2021 Report Posted March 1, 2021 Are you able to give me list of devices that are activated based on the serial number?
Official Nitronaut Leslie V Posted March 1, 2021 Official Nitronaut Report Posted March 1, 2021 Hello Edwin, Thanks for reaching out to us! When it comes to activation and the records we keep our logs are based on a computer ID which is generated and stored exclusively within Nitro Pro's user interface. We are unable to see the computer names/IDs that you are using for the machines internally. You can find this ID on each machine by going to Help > About Nitro Pro > Activate/Deactivate > Advanced. Please send me your serial number so I can check. Cheers!
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