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Activation of exisiting account


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I have a new desktop computer, and want to have NitroPro installed. I deactiviated it as directed, and when I try to activate, it says the serial number does not exist. However, when I search the serial number in NitroPro, it is found and allowed me to deactivate. How do I activate my account on my new PC?

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  • Official Nitronaut
Reymund Oyong

Hi @denis,

Thank you for reaching out to us through our Community Forums!

Please install Nitro Pro so you could activate it using your existing serial number. The Nitro Pro installer can be located from the following location: 

https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link

Once Nitro Pro is installed, activate it by going to the Help tab > About Nitro Pro > Activate. Enter the serial number then click on Activate.

Kind regards,

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