Juan Martinez Posted March 1, 2021 Report Share Posted March 1, 2021 When I open my docs with Nitro show like erased lines, does not show any text, I need to downlead the doc from my Outlook and upload it to Google Drive to be able to read the information online, if I download the document to my computer does not work after I try to open again. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 2, 2021 Official Nitronaut Report Share Posted March 2, 2021 Hello Juan, Thanks for your reaching out to us! So that we can troubleshoot the problem, please provide me with the following: - A detailed description of the issue you are experiencing - The file you are opening so we can test - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screen shot of what you are seeing or any error message you are receiving I look forward to your response. Link to comment Share on other sites More sharing options...
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