ERIC JOHNSON Posted March 2, 2021 Report Share Posted March 2, 2021 (edited) I have 2 licenses that I purchased on March 5, 2019. The reference number is **. The invoice # is ***. I also have the serial numbers for both licenses for the Nitro Productivity Suite (including VIP access with unlimited product updates for Nitro Pro and Nitro Cloud). According to an email we received recently Nitro Pro 12 will no longer work with your new servers. I was going to upgrade to Nitro 13, but after reading the receipt for my Nitro 12 purchase it seems like we should have a complimentary upgrade to 13 wit the VIP access we paid for in 2019. If you review the invoice, it states "Get more from your Nitro investment with this lower-priced bundle of premium support and unlimited product updates for Nitro Pro and Nitro Cloud." This statement does not denote just Nitro Pro 12, but Nitro Pro, which infers that we get updates to all future versions of Nitro Pro. Edited March 3, 2021 by Leslie V. Confidential Info Deleted Link to comment Share on other sites More sharing options...
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