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There was a connection issue

Steve Monares

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Steve Monares

Hello.  I have a user who's Nitro Pro 13 was working just fine.  Then it starting telling her that "There was a connection issue" with her license.  Her Internet is working just fine so I don't know why the software keeps saying that.  I then tried to activate the software manually but on the 'Instructions" screen the area where there should be a long code to copy, there is nothing in there to copy so I can't manually activate it.  

Thank you for your help on this!



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