Liz Appleton Posted March 3, 2021 Report Share Posted March 3, 2021 I got an email saying I needed to do the software upgrade as I run an Nitro 12 and you are shutting down one of the servers. When I tried the upgrade the Wizard failed I was sent by the chat function to various help forums. I tried clearing the temp folder, doing the Nitro fix in settings and restarting my computer multiple times I then uninstalled NItro 12. Now I cant reinstall it as the wizard fails. I tried installing Nitro 13 just to see if I could and it did install. I have now uninstalled it as I want Nitro 12 back and don't want to pay for the upgrade. Please note we have about 15 work computers to sort out with this issue, and I am concerned we will all start having this trouble... Thanks for your assistance Link to comment Share on other sites More sharing options...
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