Upgraded Computer but have old Version

[chris kim]

Hello, I just got a new work laptop and I use Nitro Pro 10.5.9.9 

Can I use this version on my new laptop? I can't find the installer for this version anywhere. 

[Leslie V]

Hello Chris

Thank you for your message - I can help you out.

Please install Nitro Pro 12. Note, that it should be version 12, not 13: https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 10 serial number: 

I hope this helps. Let me know if you require anything else.
 

[Bruce Crandlemire]

I have version 9 and had to replace my hard drive.  I can't find version 9 to reload and activate.  This machine is a back up machine and don't want to put new software on it.  Just reload 9 and activate.  Need help.

Bruce Crandlemire

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Edited March 8, 2021 by Leslie V.
Confidential Info Deleted

[Leslie V]

Hello @Bruce Crandlemire

Please install Nitro Pro 12 and use your version 9 key: Note, that it should be version 12, not 13: https://www.gonitro.com/nps/product-details/downloads

I hope that helps!

[chris kim]

Leslie,

 

My Key starts with an NP and states when i try to activate the key it says it only uses numerical. Do i have the right serial number?

[Leslie V]

Hello Chris,

Sorry that kind of key won't work.

You can purchase a valid Nitro Pro 13 key here instead: https://www.gonitro.com/pricing

Please let me know if you have any questions.