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Posted

serial number is not recognised trying to install Nitro Pro version 13 after problems

  • Official Nitronaut
Posted

Hello @Sue Hurst

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.

Posted

Hi Leslie

My apologies, I seem to have solved the problem by installing version 12 rather than version 13. Fingers crossed, sorry for troubling you

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