Sue Hurst Posted March 8, 2021 Report Share Posted March 8, 2021 serial number is not recognised trying to install Nitro Pro version 13 after problems Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 8, 2021 Official Nitronaut Report Share Posted March 8, 2021 Hello @Sue Hurst Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Sue Hurst Posted March 8, 2021 Author Report Share Posted March 8, 2021 Hi Leslie My apologies, I seem to have solved the problem by installing version 12 rather than version 13. Fingers crossed, sorry for troubling you Link to comment Share on other sites More sharing options...
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