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Account password reset


Sue Hurst

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My partner no longer has access to the email address registered when purchasing Nitro. Now his account password has expired and Nitro send a new password link but he is unable to access and is shut out if his account, any ideas?

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  • Official Nitronaut

Hello Sue,

Thanks for reaching out to us!

Is this for a purchase of a Nitro Pro license or Nitro Sign?

Please send me the email address so that I can check.

Cheers!

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