Discount in email offer not applied in cart

[Andrew Moore]

Hi,

 

I received an email (08/03/2021) offering 50% discount off the Nitro Productivity Suite but when I follow the link to the Cart the discount is not applied.

Here is email web view link: https://unleash.gonitro.com/index.php/email/emailWebview

How do I get the discount offered?

Andrew

[Leslie V]

Hello @Andrew Moore

Thanks for reaching out to us! I am happy to assist you.

Please send me a screenshot of the email you received so we can verify.

Thanks!

[Andrew Moore]

Hi Leslie. How do I insert screen shot into forum reply?

[Leslie V]

Hello Andrew,

Log in to the Community Forums page. You'll be able to add the screenshot or send me a direct message where you can attach the screenshot.

https://community.gonitro.com/

Cheers!

 

[Andrew Moore]

Hi Leslie,

 

I sent you PM with screen shot as per your request on March 14.  Can you please get back to me?

Andrew

[Leslie V]

Hello @Andrew Moore

We apologize for the delayed response but we have experienced an increased influx of tickets since the server upgrade and really appreciate your patience.

I sent you a direct message.

Cheers!

[Andrew Moore]

Hi Leslie,

 

I have sent you DM's with the information that you requested, but you have not responded!