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Permission Problems

dave constantino

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dave constantino

Just upgraded to Nitro 13 from Nitro 9, had no issues with permissions with Nitro 9 and now cannot access any files other than off my desktop with 13.  My IT company assured me all permissions are set  on server/network to allow for use with Nitro 13... not luck, has anyone else had and issue with this? if so what's the fix... there should be some sort of new product support offered.

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  • Official Nitronaut
Allain Umailin

Hello @dave constantino,

Thank you for reaching out to us through our Community Forums!

After checking your account records, we can see you already submitted a support ticket for the same concern.

For better case handling, kindly respond to the email I sent through the support case.


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