Curt Robinson Posted March 10, 2021 Report Share Posted March 10, 2021 Hello, I've tried to activate a license for Nitro Pro 12 on a new computer. I've deactivated all my licenses and I'm getting a "-23:Error - License number already used" when trying to activate. I've tried deactivating my anti-virus, but didn't help. What are next steps? Thanks, Curt Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 11, 2021 Official Nitronaut Report Share Posted March 11, 2021 Hello Curt, Thank you for posting on our Community Forums! We apologize for the inconvenience. Please install the latest Nitro Pro 12 update from this page:https://www.gonitro.com/nps/product-details/downloads Please install Nitro Pro 12. Note, that it should be version 12, not 13. Then activate with your Nitro Pro 12 serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
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