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cannot reactivate on to new PC

Chris Hawkins

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Chris Hawkins

Hi Nitro

I cant reactivate onto new PC my serial no

It comes up serial number unknown which is nonsense as your other web page recognises it and has allowed me to deactivate on my old PC

Help please

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  • Official Nitronaut

Hello Chris,

Thank you for posting on our Community Forums!

Please note, we no longer support Nitro Pro 8. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

Please install Nitro Pro 12. Note, that it should be version 12, not 13: https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 8 serial number.

I hope this helps. Let me know if you require anything else.

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Chris Hawkins

OMG that is sooooo helpful - Ive been trying for weeks and should have contacted you earlier. Big thanks for help, v impressed


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