Thank you for your submission. This Nitro Pro serial has already been upgraded and you are currently operating on our most recent version, Nitro Pro 13.

[KHALID KHAN]

Hi,

I was trying to purchase the upgrade of 5 licenses from ver 8 to ver 13. It allowed me to purchase 2 and then the other 3 gives me a below message."Thank you for your submission. This Nitro Pro serial has already been upgraded and you are currently operating on our most recent version, Nitro Pro 13."Can you please help me purchase the other 3.

[Leslie V]

Hello Khalid,

Thanks for reaching out to us!

Please send me your serial numbers so I can check. If possible, please include a screenshot of the error as well.

I look forward to your response.
 

[KHALID KHAN]

Hi Leslie,

These are the Serial Numbers I need to upgrade.

***

This is the message I get when I try to Upgrade.

Thank you for your submission. This Nitro Pro serial has already been upgraded and you are currently operating on our most recent version, Nitro Pro 13.

Edited March 22, 2021 by Leslie V.
Confidential Info Deleted

[Leslie V]

Hello @KHALID KHAN

I sent you a direct message.

Cheers!