Nitro Pro 12 activation

[Kevin Roelants]

At our company we are using Nitro Pro 12. Will it be possible to activate these licenses after 31/3 or are we obliged to upgrade to version 13 for that? 

 

[Leslie V]

Hello @Kevin Roelants

You need to install the latest Nitro Pro 12 update and use the old serial number. This is if you are not going to upgrade to Nitro Pro 13.

Please let me know if you have other questions.

[Kevin Roelants]

Hi Leslie, 

Thanks for your reply. So if we install the latest update we will be able to still activate even after the 31st of March in case of a computer restaging?

Greetings

[Leslie V]

Hello Kevin,

Yes, that is correct.

Please let me know if you have any questions.

[Joe A]

At some point down the road Nitro 12 Pro will require a paid upgrade for continued 'support' (and activation), so at some point it will have the same issue as 11?  Meaning that activation is considered support even though it is required to use the product?

[Leslie V]

Hello @Joe A

Thank you for posting on our Community Forums!

VIP Access and Premium Support allows you to create tickets and get responded to directly.

If you do not wish to avail these, you can still get help from us. You can access this activation portal: https://licenses.gonitro.com/prd/portal

or post here on our Community Forums so we can assist you with activation issues.

Please let me know if you have any questions.