Serial number location

[Brenton Chester]

Hello

I am getting an error 'there was a connection issue' and I have tried to find my serial number, but cannot locate it.

Can you please send me my serial number so I can active my subscription again?

Brenton

[Leslie V]

Hello Brenton,

Thanks for reaching out to us!

I sent you a direct message with your serial number.

Cheers!

[PJ Walker]

Hi all

I've just received notification about the server upgrade and that I will need my serial number to re-activate after the upgrade. I followed the directions on where to access my serial number and all I can see are the first 6 numbers and the rest are XXXed out.

I checked my Nitro confirmation email from cleverbridge and all it has is the reference number showing that I paid for Nitro Pro 13, but no serial number. Can you please send me my serial number - I promise to file it away this time 🙂

[Leslie V]

Hello @PJ Walker

I sent you a direct message.

Cheers!