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Can`t store document

Werner Kelm

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Werner Kelm


in Nitro sometimes the following error occurred: Document C:\....  \xx.pdf could not be stored.  Error code =x40 000003

The last Upgrade didn`t fix the problem. 

Has anyone a solution?

Thanks in advance



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Reymund Oyong

Hi @Werner Kelm,

Thank you for reaching out to us through our Community Forums!

I understand that you are getting the error message 0x40000003 when saving the document using Nitro Pro. 

I have seen this issue and one of the causes is If the Windows Explorer Preview Pane is open and currently viewing the same document. As a test, please try closing the Windows Explorer, then try the edit and save workflow again.
It is possible that the files are being locked by the Preview Pane, and are therefore not able to be saved over.

Kind regards,

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