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Can't change email

Ivan Moshe

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I'm trying to change the email associated with one of my Company's active licenses but it's telling me that the email I'm trying to switch to is in use when it's not.

Could someone please help me with this problem?

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  • Official Nitronaut
Reymund Oyong

Hi @Ivan Moshe,

Thank you for reaching out to us through our Community Forums!

Could you please provide the existing email address of your Nitro Sign account and the new email address that you would like to use?

Kind regards,

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