Nitro Pro 13 Upgrade

[Robert Henson]

I received an email regarding the upcoming server upgrade and the need to upgrade Nitro Pro to version 13.  We are using Nitro Pro 6 and the upgrade web page does not recognize the six serial numbers for the licenses we need to upgrade. Thank you.

[Reymund Oyong]

Hi @Robert Henson,

Thank you for reaching out to us through our Community Forums!

Please provide your version 6 serial number so we could check its eligibility for upgrade to version 13. 

Kind regards,

[Robert Henson]

Thank you for the reply.  The serial numbers are:

234***-******-******

234***-******-******

234***-******-******

234***-******-******

234***-******-******

234***-******-******

Edited March 24, 2021 by Reymund G.

[Reymund Oyong]

Hello @Robert Henson,

My apologies for the delay. I am working on adding these serial numbers to your existing account so you could upgrade them to version 13. 

I will reach back to you as soon as these serial numbers are added to your account. 

Thank you for your patience and understanding. 

[Reymund Oyong]

Hi @Robert Henson,

We have made necessary adjustments on your account. You may now proceed with upgrading those serial numbers to version 13 through our upgrade portal https://www.gonitro.com/support/upgrade

Kind regards,