PJA Posted March 15, 2021 Report Share Posted March 15, 2021 I want to upgrade and when asked for the serial number, I copy/paste it into the box and it says it does not recognize it. I have searched in my validate my serial number, and this validates it, but not for the upgrade...? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 16, 2021 Official Nitronaut Report Share Posted March 16, 2021 Hi @PJA, Thank you for reaching out to us through our Community Forums! Could you please provide the Nitro Pro serial number that you would like to upgrade to version 13? We need this information so we could check the status of the license and its eligibility for upgrade. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now