Nate Keller Posted March 15, 2021 Report Share Posted March 15, 2021 I installed the latest version and my license will not work. Per your tool, the license should be valid for Nitro 13. I ran the un-installation script that one of the mods provided and still no luck. Please help. Clean up tool that I ran: Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 16, 2021 Official Nitronaut Report Share Posted March 16, 2021 Hi @Nate Keller, Thank you for reaching out to us through our Community Forums! A version 13 installation requires a version 13 serial number. I can see that you have already upgraded that serial number to version 13 last 10/30/2019 using your Gmail account (nkeller***@gmail.com). To activate a Nitro Pro 13 installation, please use your version 13 serial number. Kind regards, Link to comment Share on other sites More sharing options...
Nate Keller Posted March 16, 2021 Author Report Share Posted March 16, 2021 Perfect, thanks so much. I found it. I lost track of the different numbers. Link to comment Share on other sites More sharing options...
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