Chris Hawkins Posted March 16, 2021 Report Share Posted March 16, 2021 Hi there When I open Nitro Pro an error box comes up saying Error 401. My PDF then opens soI still have acces sbut it has just staretd happening Do you know what the prob is please Thanks a lot Chris Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 16, 2021 Official Nitronaut Report Share Posted March 16, 2021 Hello @Chris Hawk, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program (format is 13.X.X.X, e.g. 13.2.3.26). Lastly, could you please provide the serial number of your Nitro Pro? To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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