Stamps Auto-Rotating after upgrading to Nitro Pro 12

[Ryan W]

I am having the same issue here. I just upgraded 20 seats to Nitro 12 and now any time we stamp on a landscape page the stamp TEXT rotates to portrait orientation (the border stays the right way)..

 

Is there a fix for this!?
 

[Ryan W]

Thanks for this, It did not work using 12.16.9.574.   I was forced into this upgrade since the activation process is changing and you guys aren't porting this back to v11.

I need help to fix this, I've got 20 seats with jacked up stamps now.

Edited March 16, 2021 by AllainU

[Allain Umailin]

Hello @RyanW,

Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.

After checking our resources, this rare behavior with stamps rotating has been fixed upon the release of Nitro Pro 13.

If you are interested in upgrading your license to Nitro Pro 13 (for 20-users), please let me know and I will ensure someone from our Sales team reaches out with the quote.

To know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes 

In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here:  https://www.gonitro.com/nps/security/updates 

Thank you very much in advance and I am looking forward to hearing back from you.

[Ryan W]

20 hours ago, AllainU said:

Hello @RyanW,

Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.

After checking our resources, this rare behavior with stamps rotating has been fixed upon the release of Nitro Pro 13.

If you are interested in upgrading your license to Nitro Pro 13 (for 20-users), please let me know and I will ensure someone from our Sales team reaches out with the quote.

To know more about some enhancements and fixes with Nitro Pro 13, please visit our Release Notes page https://www.gonitro.com/nps/product-details/release-notes 

In addition to that and many other feature improvements, version 13 also contains some important security vulnerabilities fixes that you might want to consider when deciding whether to upgrade to it or not. You can find out more about these fixes here:  https://www.gonitro.com/nps/security/updates 

Thank you very much in advance and I am looking forward to hearing back from you.

 

Unfortunately that won't work.   I don't find it very acceptable that I'm forced off a WORKING version of Nitro Pro that I was sold a perpetual license for, because the activation process changed.  Now I'm stuck with a bug riddled version with no ETA on a fix (if there's a fix for V12) or given the option to pay and upgrade to V13.