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Can't activate nitro pro

James Feldman

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James Feldman

I installed Nitro Pro many months ago.  Recently, I had to roll back my computer to pre March 10, 2021 windows.  Now, I am told I have to activate Nitro Pro again, but I can't do it. When I try, I get to the second stage, where it says it will generate a certificate, but I get just a blank - no certificate is generated.   I really need to use Nitro Pro, and this activation is way too complicated. 

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Allain Umailin

Hello @James Feldman,

Thank you for reaching out to us through our Community Forums!

As per server logs, I can see you were able to activate your Nitro Pro 13 today.

Do you still need further assistance here?

Thank you very much in advance and I am looking forward to hearing back from you.

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