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Nitro wizard crash. Unable to install

Robert Stogsdill

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Robert Stogsdill

I am in the process of updating to v12. I have one computer that refuses to install. I have ran the nitro cleanup script, rebooted, cleared temp files, etc. When I run the installer it downloads almost instantly then fails when it moves to the install part. Please advise.

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Allain Umailin

hello @Robert Stogsdill

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro 12?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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