Neil Haswell Posted March 23, 2021 Report Share Posted March 23, 2021 Hi I received a email about upgrading from my Nitro Pro 12 to the current version, but it comes up with a error saying it is unable to verify my serial number. Can you please rectify this., Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 24, 2021 Official Nitronaut Report Share Posted March 24, 2021 Hello @Neil Haswell, In order to further assist you, could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 7, 2021 Official Nitronaut Report Share Posted April 7, 2021 Hello @Neil Haswell, Thank you for your patience. We are pleased to inform you that necessary adjustments has been executed on your account so please try upgrading again to version 13 with discounted rate. Thank you for choosing Nitro and please do not hesitate to reach out again if you have further questions. Link to comment Share on other sites More sharing options...
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