Swtiching PC

[Neo]

i can't find a way to sumbit a ticket ot get my nitro pro 13 to activite on my new pc.  They make it hard to even sumbit a ticket. 

[Allain Umailin]

Hello @Neo,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program (format is 13.X.X.X, e.g. 13.2.3.26). 

Lastly, could you please provide the serial number of your Nitro Pro 13 and a screenshot of the error message you have received after entering this serial number. To find out how to take a screen shot using Snipping Tool, check out this link: https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b 

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.