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Tejas S

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  • Official Nitronaut
Reymund Oyong

Hi @Tejas S,

Thank you for reaching out to us through our Community Forums!

You can uninstall Nitro Pro by going to the Windows' Control Panel > Programs and Features then select Nitro Pro and click Uninstall. See below screenshot as reference:



Once uninstalled, please install Nitro Pro then activate it using your existing Nitro Pro serial number.

The Nitro Pro installer can be located from the following location: 
https://www.gonitro.com/nps/product-details/downloads - Click the ' Download Nitro Pro 12' link

Once Nitro Pro is installed, activate it by going to the Help tab > About Nitro Pro > Activate. Enter the serial number then click on Activate.

Kind regards,

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