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Cannot (re)activate my Nitro Pro 12


Tim Forte

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Having had my laptop repaired and therefore Windows reinstalled from scratch etc, I am trying to reinstall my Nitro Pro 12 - all fine until I go to activate it, and despite having deactivated any other iteration and there being 0 active iterations displayed, it gives me an error message... Help please...

 

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  • Official Nitronaut
Reymund Oyong

Hi @Tim Forte,

Thank you for reaching out to us through our Community Forums!

Please install Nitro Pro 12.16.9.574 so you could activate using your Nitro Pro serial number.
The Nitro Pro 12.16.9.574 installer can be located from the following location: 


https://www.gonitro.com/nps/product-details/downloads - Click the ' Download Nitro Pro 12' link

Once Nitro Pro 12.16.9.574 is installed, activate it by going to the Help tab > About Nitro Pro > Activate. Enter the serial number then click on Activate.

Kind regards,

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