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Nitro Pro 12 installation failed

Matteo Barin

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Matteo Barin

Thanks Leslie.

I tried. When I start the installation, I choose the installation folder and it starts. On the installation bar the progress stops at "Download 100% complete" and the message "Setup wizard failed" appears. Nothing done!

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  • Official Nitronaut

Hello Matteo,

Kindly delete all previously downloaded installers from your Downloads folder.

Then use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.

NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. 

Please see this link for backing up custom stamps/signatures: https://kb.gonitro.com/knowledgebase#/search/stamps/000004307

When your system is back up, close all your open applications and install Nitro Pro 12:


I hope this helps! Please let me know how that goes.

Edited by Leslie V.
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Matteo Barin

thank you, problem solved!
By deleting all system files, the installation was successful.
Thanks to the availability.

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