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Help Please

Sheryl Mitchell

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Sheryl Mitchell

Our Power was cut yesterday and now my Nitro Pro does not want to connect.  Unfortunately I do not understand what is happening.  I have been trying to get support from Nitro for several hours with no resolve.  I have followed the deactivation process and still it is not working properly.  Is there a number for tech support?


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  • Official Nitronaut

Hello @Sheryl Mitchell

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.

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