Opening Nitro Pro & Saving PDF File after editing - Using Save As funtion in Windows 10

[William Bell]

When I open a pdf with my activated Version 13 product, I get a 401 error - states if this error continues contact tech support.  It does let me open the file but then when I try to save it will not allow giving me a 0x40000003 error stating "contact" tec support.  I do not have VIP version btw.

Please advise if you can - Thank you!

[Leslie V]

Hello @William Bell

Thanks for reaching out to us!

This error has been resolved in our recent builds of Nitro Pro 13. Please get the latest Nitro Pro 13 update from this page: https://www.gonitro.com/nps/product-details/downloads

If you continue to get the same error message after updating, please let me know.